Official Site® | Ledger.com/Start® | Getting Started

A clear, structured HTML presentation with headings (H1–H5), color, and 10 quick Office links.

Getting Started with Ledger: clear steps for first-time setup

Begin here — essential setup, security, and best practices.

Overview (Why this matters)

Ledger’s hardware wallets are designed to protect your cryptocurrency private keys by keeping them offline. This guide walks you through the first-time setup via ledger.com/start, using headings and accessible HTML structure. Follow these steps carefully and double-check each action — security is layered and simple habits matter.

Quick summary

  • Unbox the device and check packaging for tamper signs.
  • Use only ledger.com/start (or the official documentation) for firmware and app downloads.
  • Record your recovery phrase offline and store it securely — never share it.
  • Install Ledger Live or connect to the official web setup flow and add accounts.
  • Keep firmware and software updated through official channels.

Step-by-step setup (detailed)

1. Inspect box and device (H4 example)

Why inspect?

Look for torn seals or packaging inconsistencies. If anything looks tampered with, contact the vendor or Ledger support before proceeding. Hardware security begins before you power anything on.

2. Connect to the official start page

Use the correct URL

Always navigate to https://ledger.com/start or open the Ledger Live app installed from the official site. Avoid links from emails, ads, or third-party websites. The official landing page provides guided checks and firmware validation.

3. Initialize the device

Create a PIN

Choose a PIN you can remember but is not trivial. The PIN protects access to the device itself — treat it like a second factor.

4. Write down the recovery phrase (seed)

Best practices

Record the full recovery phrase exactly as shown, using the physical recovery sheet (or a durable backup). Keep it offline and never store it as an image or digital note. Consider multiple geographically separated backups in secure locations (safe deposit box, personal safe).

5. Install Ledger Live and add accounts

Official software

Download Ledger Live from Wallet's official site only, verify checksums if available, and follow prompts to add cryptocurrency accounts. Ledger Live will let you install app packages (Bitcoin, Ethereum, etc.) onto the device.

Security tips (H3)

Keep software and firmware current

Update firmware only via the Ledger Live process or official instructions to ensure firmware authenticity. Updating often patches security issues and improves compatibility.

Never share your recovery phrase

Red flags to watch for

Ledger support or any legitimate service will never ask for your recovery phrase. Beware social engineering (phishing calls, fake support chats). If asked for your seed, stop immediately.

Use passphrase (advanced)

Optional extra protection

A passphrase (25th word) adds another layer by creating hidden accounts tied to the seed. It’s powerful but increases complexity — only use it if you understand the trade-offs and have secure storage.

Troubleshooting & common issues

Device not responding

Try a different USB cable or port, check that the device is charged if applicable, and ensure you're using Ledger Live downloaded from the official site.

Firmware update fails

Follow the step-by-step prompts on ledger.com/start or Ledger Live. If an update fails repeatedly, contact official support and avoid third-party "repair" instructions.

Maintenance & routine checks

Regularly review account activity

Use Ledger Live to monitor balances and transactions. If you see transactions you did not authorize, disconnect and review your security setup immediately.

Plan for redundancy

A single backup in one location is fragile. Consider a small set of secure backups distributed across trusted locations, documented in a way that only you or your trusted agent can access.

Accessibility & presentation notes (H4/H5 examples)

Headings hierarchy

This HTML demonstrates an accessible hierarchy (H1–H5) for structure and screen reader navigation. Use semantic headings to help users orient themselves quickly.

Color & contrast

The palette used here balances legibility and modern style. Ensure minimum contrast for text when customizing colors and test with accessibility tools.

Remember: a hardware wallet secures private keys — your behavior and backups secure your assets. When in doubt, consult official documentation at ledger.com/start.